We will gladly exchange or refund any item if you are not completely satisfied with your purchase. Simply send us an email detailing why you would like to return your products within 30 days of purchase, referencing the order number. 

Please ensure the item is in its original condition and packaging. 

For Hygiene reasons selected items such as soap or wash rags may not be refunded or exchanged. Gift cards may not be exchanged for cash. Any merchandise deemed to have a quality defect will be refunded or exchanged within a 6 months period if the merchandise was used for its intended purpose, cared for according to the wash / care instruction label and returned with its packaging.

Terms and conditions will apply to selected products. For Further assistance on our policy, terms and conditions please contact our customer care line on 081 389 8578 or send us an email at